Shipping & Deliveries
Dolphin Pools & BBQ’s maintains a large inventory of barbeques and grill accessories in order to reduce shipping times.
Orders consisting of in-stock items range from 3-12 business days to reach a customer. Customers will be contacted if a purchased item is not in-stock or if there is reason to believe the item cannot be delivered within the above specified time frame based on ordering from the manufacturer.
Larger and heavier items are shipped by our own delivery trucks within the following radius of our Newmarket store:
- North – Gravenhurst
- East – Oshawa, Peterborough, Port Hope and Cobourg
- South – Hamilton, Niagara Falls
- West – Kitchener, Waterloo, Guelph
Store pickup and no assembly – Free
Store pickup and assembly – Free
Local zone delivery and no assembly – Free
Local zone delivery and assembly – Free
Note – above orders with smaller and lighter grill accessories will be delivered at the same time.
For small and lighter packages, Dolphin Pools & BBQ’S ships via Canada Post to Ontario only. Delivery rates are noted on your shopping cart and checkout page based on your city and postal code. For accessory only orders above $99, delivery is FREE.
If you choose parcel shipping, Canada Post will provide order tracking services. When your order has shipped, you will receive and email shipping confirmation containing a tracking number. You can check the status of your shipment by clicking on the link provided and entering your tracking number.